2023 Future of Payments Report

Consumers expect digital-led experiences—and global options

Onbe’s 2023 Future of Payments Report found that delivering modern, global payment experiences is no longer just a requirement but the standard for paying everyone.

70% of consumers prefer receiving digital and electronic payments from brands, and nearly half say cross-border payment capabilities are important. In our survey, we found that in today’s connected economy, delivering modern, global payment experiences is no longer just a requirement for adaptation but the standard for paying everyone from employees and gig workers to patients, tenants, and customers. In this report, you’ll learn:

• Consumers’ top anticipated payment behaviors for 2023
• What consumers expect from modern disbursement experiences
• Which payment apps consumers use the most
• Payment preferences by age group
• And more

Get the report to begin applying these insights to your payment strategy!