Powering Growth with Sustainable Energy Payments
From incentivizing sign-ups in deregulated energy markets to delivering refunds and appeasement payments smoothly and securely, payouts are critical to building strong relationships with energy customers.
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Offering digital payment choices helps utilities go green and stand out
From incentivizing sign-ups in deregulated energy markets to delivering refunds and appeasement payments smoothly and securely, payouts are critical to building strong relationships with energy customers. In Onbe’s 2023 Energy & Utility Payments Survey, we found that not only do consumers prefer digital payments, but they also value sustainability—a key benefit of switching from traditional payout methods to a solution that offers the choice of greener digital options. We discovered:
- 67% of consumers value utility companies that prioritize environmentally friendly efforts
- 62%of customers in deregulated markets prefer digital payment options
- 49% of consumers do not have a choice in how they receive a payment from their utility
In this infographic, you’ll learn how utilities can streamline and simplify their payment processes while delivering the experiences consumers prefer.