Powering Growth with Sustainable Energy Payments
From incentivizing sign-ups in deregulated energy markets to delivering refunds and appeasement payments smoothly and securely, payouts are critical to building strong relationships with energy customers.
Offering digital payment choices helps utilities go green and stand out
From incentivizing sign-ups in deregulated energy markets to delivering refunds and appeasement payments smoothly and securely, payouts are critical to building strong relationships with energy customers. In Onbe’s 2023 Energy & Utility Payments Survey, we found that not only do consumers prefer digital payments, but they also value sustainability—a key benefit of switching from traditional payout methods to a solution that offers the choice of greener digital options. We discovered:
- 67% of consumers value utility companies that prioritize environmentally friendly efforts
- 62%of customers in deregulated markets prefer digital payment options
- 49% of consumers do not have a choice in how they receive a payment from their utility
In this infographic, you’ll learn how utilities can streamline and simplify their payment processes while delivering the experiences consumers prefer.