Choice Is the Best Reward: Findings from Onbe’s 2024 Consumer Incentive Survey

Whether receiving a rebate, redeeming loyalty points or earning a research incentive, most consumers want digital, choice-driven rewards.

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80% of respondents prefer reward-based promotions to coupons and discounts

Incentive programs are most impactful when consumers get to choose their reward. In Onbe’s 2024 Consumer Incentive Survey, we asked over500 U.S.-based consumers about their rewards experiences and preferences. We discovered:

·        Consumers’ favorite type of incentive

·        Top industries paying out rewards and rebates

·        The likelihood that customers will refer a friend after a positive incentive experience

·        And more!

Download our fact sheet for more 2024 Consumer Incentive Survey highlights.