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Switch Gears to Digital Payouts for Smoother Automotive Refunds

Learn what automotive consumers expect from the payout experience

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Two-thirds of auto consumers say digital solutions would increase trust

Car buyers and lessees want convenient digital payment options when receiving a refund at the end of a loan term, according to Onbe’s Spring 2024 Auto Lending Survey. Switching to a modern, choice-driven payout solution can help auto lenders, dealerships and GAP insurance providers simplify their payout processes while:

· Delivering refunds securely and compliantly

· Reducing the risk of managing unclaimed property

· Providing payment choice—including instant digital options

Explore the findings from our survey to understand your customers’ pain points when receiving a refund—and discover why 88% of automotive consumers prefer digital payouts.